I am using iframe code to embed an IT Ticketing system login onto my website. It works great on the desktop version and doesn’t redirect the users to a different website, but on the mobile version it takes the user away from my website to the domain of the embedded website. Any Idea how to change this? Here is a screenshot of my settings for the specific button. Maybe it does this by default? Not a deal breaker, but would like to know if others have similar issues.
Hello
It is very likely that this redirection is intentional on the part of the ticketing service you have integrated. Unfortunately, there isn’t much you can do on your end to bypass this redirection. You could try checking the settings of the service or consider looking for an alternative provider if this issue is a major inconvenience for you.
You’ll see at the bottom of your screenshot the option to “Open In New Page”.
I use this by default so not to have Users moved off my website to the other website, but overall it is a bit more difficult on mobile.
Have you tried to experimenting by embedding to code into a Popup and see what happens?