Contact form reply email address

[andymaltby]

Is there a way of setting up contact forms so that when they are emailed through they show from the persons email address? This would make replying much easier.

Thanks in advance

[Shadowfax]

Hello @andymaltby

Right now it’s not possible …

It was discussed in this thread here:

Adding Captcha to me website

Thank you both, Duncan and Shadowfax, for your assistance. I had used the mail variant of the web host as I had been doing it for years. I wouldn’t have thought that Sparkle would do this under the option “Email form via server” even without the help of the web host. I will now use the Sparkle variant. This seems simple, which is enough for the moment. It would be nice if I had the address of the sender instead of the fake email, so that I can answer a received mail as usual with “Reply”. But ma…

[duncan]

As of a couple weeks, it’s a feature of the next major sparkle update. Not quite changing the from, as that conflicts with spam filtering, but one of the form fields can be set as reply-to, and it solves the issue.

[andymaltby]

Hi Duncan. That’s great news. Thank you very much.

[tanyyys]

Thanks Duncan, yesterday I was thinking in that good improve for Sparkle.

[river]

Hello Duncan which form field should you set as reply-to ?
I don’t understand what you meen

[Mr_Fozzie]

Hi.

You can find it in the documentation.

Mr. F.

[river]

contact forms so that when they are emailed through they show from the persons email address?

[duncan]

No that’s not possible, it would violate many anti-spam measures, causing the emails to be dropped or lost. Sparkle sets a “Reply-To” header, which is equivalent when replying to contact form emails.

That’s set in the form button settings, like this:

This is active once you have at least a text input in the page.

[river]

Thank you for the info

[Theilluminance]

Hi,
I am not able to use the reply address feature, it is fade out and I can’t choose from the text inputs that I have.

Help please.

[duncan]

Hi @Theilluminance, not enough information sorry. Perhaps share a screenshot of the form and the submission button settings?

[Theilluminance]

Hi @duncan I have attached the screenshoot of the form and the submission button settings.

Thank you.

[duncan]

Thanks, very odd. Could you email us the project file? feedback@sparkleapp.com

[MiWe]

Hi,

i have tested it on a new project and have the same problem that the Replay address field is not active.

[Mr_Fozzie]

Hi.

Yes. Same test and same result. The reply field is not active.
A form build with sparkle 3.x and opened in sparkle 4 does not show this error.

Mr. F.

[Dedul]

Same here. Seems to only occur in 4.

[duncan]

Ah yes sorry about that. Fixing…

[MiWe]

Thank you for the update 4.0.2, not sure if that matters but that is still not working with then new update.

[Theilluminance]

Thank you for the update, but the Reply Address still not working.
In addition, when trying to add a new submission button, the Reply address is not showing at all in addition to “form elements collected” is giving that it will collect every thing!! (screenshot attached)