Hello
I tried to download from a website in Sitely It took me a month. The person in charge of our website his sick (alzheimer) and I was thinking it will be simple way, since I did with an other one. But the thing this one his huge.
Now I try to save it and Sitely it is frozen. I need help please… I was so happy this it was finally up to run again.
Thanks Louise
Download issues can sometimes be caused by restrictions imposed by the web hosting account itself. I’m not suggesting this is necessarily the cause in your case, but it’s certainly worth checking before investigating Sitely as the source of the problem.
Some hosting providers impose limits on the size of files that can be downloaded, while others restrict the types of files that can be served. Depending on the hosting platform, these restrictions may be configurable.
I’d suggest starting with a simple test. Create a small PDF file, upload it to your website, and set up a download link to that file. If it downloads successfully, try testing files of different types and sizes.
This should help you establish whether the issue is related to a particular file type, file size, or something else entirely. Once you’ve narrowed down the circumstances in which the problem occurs, you’ll be in a much better position to contact your hosting provider and ask them to investigate any restrictions that might be affecting your downloads.
This approach should help you establish whether the problem lies with the hosting environment before looking more closely at Sitely itself.
Hello
Thank you so much for your respond.
But The problem when I upload the wedsite alreay online, took me a month and when it was done I never get able to save it anyhow I have enough space in my computer.
Sitely get frozen. It is because my computer is not capable because the file is to big? Do you think ? I have like 10 k pages.
Here is the website that I am trying to load : www.patrimoinesaintfrancois.org
Thanks a lot
Louise